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Answering Service for Public Utilities

Our experienced dispatchers have expertise in the utility field.They know how to handle the large call volume that comes with utility outages and emergencies, such as power outages or broken or frozen water mains. They will gather necessary information from callers and dispatch emergency crews.  They are also trained in union call-out protocols.

Answering service provided by Security Services Northwest (SSNW) helps ensure that your customers receive quality service after hours.


  • Emergency Outage Reporting    

  • 24-Hour Crew Dispatch Center    

  • After Hours Messaging  

Featured Clients

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